Specified Commercial Transaction Law

Notation based on the Specified Commercial Transactions Law

Name and address of the business

YARUKI Switch Group Co., Ltd.
2-24-2, Hatchobori, Chuo, Tokyo

Name of the representative

YARUKI Switch Group Co., Ltd.
President and CEO Naoshi Takahashi

Contact information

YARUKI Switch Group Co., Ltd. Customer Consultation Office
2-24-2, Hatchobori, Chuo, Tokyo
Phone: 0800-123-1915
Work hours: 10:00-18:00 (except weekends and holidays)
※Cooling Off procedures are unavailable over the phone.
Please contact us with a written request here.

Details of service

As stipulated in the contract of admission mailed.

Price of service

As stipulated in the contract of admission mailed.

Fees other than tuition to be paid for

Maintenance costs and other costs as stipulated in the contract of admission must be paid for.
If the payment is done through convenience stores, a handling fee of ¥293 must also be paid for.

Period of payment

As stipulated in the contract of admission mailed.

Method of payment

We accept the following payment methods:

  • Credit card settlement
    The following cards can be used: VISA, Mastercard, JCB, American Express,
    Diners Club
  • Convenience Store voucher payment
    The convenience stores listed on the link below can be utilized.
    List of possible Convenience Stores
  • Convenience Store online payment
    The following convenience stores can be utilized: Seven Eleven, Lawson, Family
    Mart, Seicomart, Mini Stop, Daily Yamazaki
  • Account transfer
    The financial institutions listed on the link below can be utilized.
    List of financial institutions that offer WideNet services

Period of Supply of Service

Starting from the initial lesson date stipulated in the contract of admission mailed.

Cooling Off

  1. The contract may be cancelled and the application may be retracted upon written request within 8 days of the contract delivery date.
  2. . In the event of actions that prevent cooling off, such as misrepresentation or threats by the company, a new document regarding the cooling off period will be sent and the contract may be cancelled and the application may be retracted upon written request within 8 days of the new cooling off document delivery date.
  3. The cancellation of the contract and retraction of the application will be established when the written request for cancellation or retraction is sent to the company.
  4. No handling fee, damage compensation or penalties shall be charged for the cancellation of the contract and retraction of the application within the cooling off period. There shall be no payment obligation from the client for any services or when returning any material provided. Should there have been any payment, total or partial, it shall be eligible for swift restitution.

Premature cancellation

In the event of a contract cancellation request outside of the aforementioned cooling off period the company shall be able to bill for the relevant items listed below or, in the event of existing advance receipts exceeding that amount, restitute that amount in its entirety.

  1. In case the lessons have already started, the amount is decided based on the service provided as follows:
    ①Language or computer education services: amount equivalent to the service provided plus 50,000 yen or 20% of the remaining contract amount, whichever total is lower
    ②Other services: amount equivalent to the service provided plus 20,000 yen or the amount equivalent to one month’s tuition fee, whichever total is lower
  2. In case the lessons have yet to start, the amount shall be decided based on the service provided as follows:
    ①Language or computer education services: Up to 15,000 yen as regular contract execution and implementation fees
    ②Up to 11,000 yen as regular contract execution and implementation fees
  3. In case the premature cancellation is consequence of changing terms on part of the company, no cancellation fee shall be collected
  4. In the event of a refund, the transaction shall be done within 30 days to the requestee via the method decided by the client
  5. During premature cancellations, in case there are advanced receipts for unused materials, that amount shall be restituted
  6. The premature cancellation application must be done to the enrolled school before the last day of month preceding the cancellation (withdrawal) month.

Other noteworthy information regarding refunds

For those utilizing Convenience Store Payment (via receipt or online), payments cannot be done at the counter.

Service

An international network of 2,200 schools, from individual education to sports. YARUKI Switch group is a general education group with individual education cram schools, early childhood classes, kids sports schools,
English conversation schools for children, English afterschool childcare, bilingual kindergarten and childcare facilities throughout Japan.
We support the education of over 130,000 children in 2,200 schools within Japan and internationally.
We cheer on the dreams and lives of children around the world by finding the jewel inside each and every single one and explore the infinite possibilities within them.